About Us

Impact Training and Development Solutions (ITDS) is a registered training organisation (RTO).

ITDS is based in Sydney and committed to delivering high quality training and assessment solutions and services to a wide range of business clients.

With many years experience in training, both in industry and as specialist training providers, ITDS employees have the knowledge and experience to deliver effective, high quality training to suit any business.

At ITDS we believe that effective training can make a real difference to individual and business performance and our goal is to deliver the right training to the right people in order to achieve individual and company success.

At ITDS our primary concern is ensuring the client gets results from the training we provide.

We offer:

• Qualified, experienced trainers
• Quality training materials (adapted specifically for each individual client)
• Superior customer service - we keep you informed and involved before, during and after training
• Flexible delivery options including on site training at times that suit you.
• Consultation - we ensure we understand your company, it's culture, goals and training needs prior to developing any training materials
• Follow up - we do our best to ensure training has been effective through agreed "after sales" follow up and/ or assessment.
• Nationally recognised qualifications

Our mission is:

To help our clients achieve personal and business goals by providing them with training and development solutions which are practical, innovative and relevant to the workplace.

At ITDS we ensure that our trainers are all fully qualified and experienced in the subject matter they deliver. We provide ongoing training and development for our team to ensure that quality is maintained.

ITDS uses quality training materials which comply with National Standards. We keep abreast of industry best practices and review our materials constantly to ensure they are current and relevant.

Customer satisfaction is our primary concern and through effective consultation and communication, ITDS strives to not only meet but exceed expectations.

ITDS operates in an ethical manner. We understand that privacy, confidentiality, safety and honesty are important to our clients, as they are to us, and we operate our business based on those principles.

We seek and encourage feedback from all our customers and staff and use that feedback to continually improve the quality of our service delivery.